Revised Oct 2, 2026 — 4-minute read
Velobet Terms and Account Rules Explained
Opening an account requires you to be at least 18, and these terms set the rules for registration, verification and conduct. Our welcome package offers up to 330% bonus plus 300 free spins once you sign up.
Claim Up to 330% + 300 FSTerms and Conditions at Velobet Casino
Our terms and conditions, last updated 07/03/2025, govern every account opened with us. You must be at least 18 years old to register, and by creating a profile you accept that these terms are binding in English and that our governing law is that of Curaçao, meaning any dispute is brought before a competent court there. The rules below sit alongside our registration steps and apply equally to casino and sportsbook play.
Eligibility and prohibited conduct
Registration is closed to residents of Aruba, Bonaire, Curaçao, Lithuania, the Netherlands, Georgia, Saba, St Maarten, the USA and its dependencies, and any FATF blacklisted country. Accounts from Russia and Belarus are closed on detection and the balance is retained, while Georgian accounts are closed with deposits refunded minus a 20% fee. Sharing a wallet or account between players, or accepting third-party payments, leads to closure and a 20% settlement fee on funds involved. Accounts flagged as politically exposed persons may also be closed, with a 20% administration fee deducted from returned deposits.
Bonus terms sit within these conditions too: our welcome bonus and ongoing promotions each carry their own wagering and withdrawal clauses, and breaching the stated conditions can see a bonus and its winnings removed from the account.
Key Account and Payment Limits
Deposit and withdrawal rules sit at the centre of our terms and conditions, and the table below brings together the limits that apply once your account is live. These figures work alongside our payment methods page, which lists the cards and cryptocurrencies we accept.
| Term | Detail |
|---|---|
| Minimum age | 18 |
| Minimum deposit | £10 or equivalent |
| Minimum withdrawal | £10 or equivalent |
| Weekly withdrawal limit | £/$7,500 |
| Monthly withdrawal limit | £/$15,000 |
| Withdrawal processing time | Within 3 banking days |
VIP players may be granted higher weekly and monthly withdrawal limits than the figures above, and wins above £15,000 are paid out in monthly instalments capped at £15,000 each until the full amount is settled. Verification normally completes within 48 hours once your documents are submitted.
Registration and Verification Requirements
Opening an account and getting verified both follow clear steps under our terms and conditions. The list below covers the information we ask for and the documents needed to unlock all payment methods.
- Sign-up requires an email address, a username that cannot be changed later, and a password of at least 8 characters with one capital letter and one alphanumeric character.
- Crypto deposits are available immediately after sign-up; other payment methods require completing your profile with first name, last name, date of birth, mobile number, country, city and address.
- Identity verification requires your name, email and date of birth, a valid ID or passport, and proof of residence no older than 3 months.
- Documents must be in the Latin or Cyrillic alphabet; anything else requires video verification instead.
- Verification is completed within 48 hours of submission, and account records are kept on file for 10 years.
- Refund requests must be made within 14 days of a deposit, or 30 days if the account was accessed by someone else, with ID submitted within 5 days; an administration fee of up to 20% may apply.
Bonus Clauses and Responsible Gaming
Every bonus we offer carries its own withdrawal cap under these terms. Winnings from a deposit bonus can be withdrawn up to 10 times the deposit that triggered it, cashback winnings are capped at 5 times the cashback amount, and free money requires no wagering but pays out a maximum of 5 times the amount credited. No-deposit bonuses and free spins are capped at £100 in withdrawable winnings, while free bet winnings are capped at 15 times the free bet value. Where gift winnings exceed your real balance, we pay out $100 plus your real balance instead. Each bonus is limited to one per person, IP address, device, family, address, phone number, card, payment account and email, and any bonus that is cancelled or expires removes both the bonus and the winnings it generated.
Our games run on RNG certified by an accredited testing lab, supported by a provably fair commitment scheme. We also provide tools to help you stay in control: account limits, a support-managed time-out that reopens automatically once the period ends, and self-exclusion from 6 months up to 5 years by email request, defaulting to 6 months. Support for these tools, and for any other request, is available 24/7 via live chat and email. If you disagree with an outcome, our complaints process sets out how to raise the matter and what happens next.